FAQ
FAQ
Navigating akenza: your questions answered
Navigating akenza: your questions answered
If you can't find the answer here, please don't hesitate to contact us.
If you can't find the answer here, please don't hesitate to contact us.
Connectivity
Which connectivity technologies does your IoT platform support?
Which connectivity technologies does your IoT platform support?
Which connectivity technologies does your IoT platform support?
Which connectivity technologies does your IoT platform support?
How do I check the LoRaWAN coverage in my area?
How do I check the LoRaWAN coverage in my area?
How do I check the LoRaWAN coverage in my area?
How do I check the LoRaWAN coverage in my area?
What are the benefits of using LoRaWAN for my project?
What are the benefits of using LoRaWAN for my project?
What are the benefits of using LoRaWAN for my project?
What are the benefits of using LoRaWAN for my project?
Which LoRaWAN Network Server (LNS) do you support?
Which LoRaWAN Network Server (LNS) do you support?
Which LoRaWAN Network Server (LNS) do you support?
Which LoRaWAN Network Server (LNS) do you support?
Features
Do you support white labeling?
Do you support white labeling?
Do you support white labeling?
Do you support white labeling?
Do you support on-premise deployments?
Do you support on-premise deployments?
Do you support on-premise deployments?
Do you support on-premise deployments?
What visualization possibilities do you offer for my IoT data?
What visualization possibilities do you offer for my IoT data?
What visualization possibilities do you offer for my IoT data?
What visualization possibilities do you offer for my IoT data?
Can I connect my own device to your platform?
Can I connect my own device to your platform?
Can I connect my own device to your platform?
Can I connect my own device to your platform?
Subscription
What is the minimum contract duration?
What is the minimum contract duration?
What is the minimum contract duration?
What is the minimum contract duration?
Pricing
Can I try akenza for free?
Can I try akenza for free?
Can I try akenza for free?
Can I try akenza for free?
How much do I have to pay for the data I generate? How long is the data retained?
How much do I have to pay for the data I generate? How long is the data retained?
How much do I have to pay for the data I generate? How long is the data retained?
How much do I have to pay for the data I generate? How long is the data retained?
Which payment methods do you offer?
Which payment methods do you offer?
Which payment methods do you offer?
Which payment methods do you offer?
Security
Who is the owner of the data?
Who is the owner of the data?
Who is the owner of the data?
Who is the owner of the data?
Where is the data stored?
Where is the data stored?
Where is the data stored?
Where is the data stored?
Onboarding help
How do I get started with my device?
How do I get started with my device?
How do I get started with my device?
How do I get started with my device?
My sensor is online and sending data. What’s next?
My sensor is online and sending data. What’s next?
My sensor is online and sending data. What’s next?
My sensor is online and sending data. What’s next?
I don’t have a physical device, how can I test your platform?
I don’t have a physical device, how can I test your platform?
I don’t have a physical device, how can I test your platform?
I don’t have a physical device, how can I test your platform?
Where do I find the different keys and identification parameters of my device?
Where do I find the different keys and identification parameters of my device?
Where do I find the different keys and identification parameters of my device?
Where do I find the different keys and identification parameters of my device?
Devices
