FAQ

FAQ

Navigating akenza: your questions answered

Navigating akenza: your questions answered

If you can't find the answer here, please don't hesitate to contact us.

If you can't find the answer here, please don't hesitate to contact us.

Connectivity

How do I check the LoRaWAN coverage in my area?

What are the benefits of using LoRaWAN for my project?

Which LoRaWAN Network Server (LNS) do you support?

Which connectivity technologies does your IoT platform support?

Features

Do you support white labeling?

Do you support on-premise deployments?

What visualization possibilities do you offer for my IoT data?

Can I connect my own device to your platform?

Subscription

What is the minimum contract duration?

Pricing

Can I try akenza for free?

How much do I have to pay for the data I generate? How long is the data retained?

Which payment methods do you offer?

Security

Who is the owner of the data?

Where is the data stored?

Onboarding help

How do I get started with my device?

My sensor is online and sending data. What’s next?

I don’t have a physical device, how can I test your platform?

Where do I find the different keys and identification parameters of my device?

Devices

Are you procuring sensors?

I have a use case but do not know which device I should buy.